Our Policies
We're excited to have you at Bella Tan & Beauty
Before booking our services we ask that you read over our policies for both your safety and ours.
Age Requirements
UV Tanning:
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Connecticut State Law prohibits the use of UV tanning equipment by anyone under the age of 17.
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A valid government-issued photo ID is required for all first-time UV tanning clients.
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Bella Tan reserves the right to refuse service if age cannot be verified.
Spray Tanning:
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Ages 14-17 require a parent or guardian consent form.
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Clients under 14 must be accompanied by a parent or guardian during their appointment.
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Bella Tan reserves the right to refuse service if a minor is unable to follow pre- and post-care instructions.
Appointment Policy
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A credit card is required to reserve appointments.
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Please arrive 5 minutes before your scheduled appointment.
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Late arrivals may result in a shortened appointment or rescheduling.
Cancellation & No-Show Policy
Custom Airbrush Spray Tans:
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Cancellations must be made at least 24 hours in advance.
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Cancellations made within 24 hours may be charged 50% of the service price.
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No-shows may be charged 100% of the scheduled service.
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Mystic Spray Tan & UV Tanning:
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No-shows and repeated last-minute cancellations may result in booking restrictions.
Refund Policy
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All tanning services, memberships, packages, and retail products are non-refundable.
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Service concerns must be reported within 24 hours so we can review and offer a solution when appropriate.
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Opened skincare, tanning, and cosmetic products cannot be returned due to sanitation regulations.
Membership Policy
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Memberships are month-to-month and automatically renew unless otherwise stated.
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Membership dues are non-refundable.
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Memberships are non-transferable.
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Membership benefits are for the member only.
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A valid payment method must remain on file.
Spray Tan Policy
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Clients must follow all pre-care instructions provided before their appointment.
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Bella Tan is not responsible for results affected by improper preparation, lotions, deodorants, makeup, sweating, swimming, or failure to follow aftercare instructions.
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Any concerns regarding a spray tan must be reported within 24 hours with photos.
UV Tanning Policy
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Protective eyewear is required during every UV tanning session.
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Clients must follow recommended exposure schedules.
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Bella Tan reserves the right to refuse service if tanning is deemed unsafe based on skin type, medication use, or recent overexposure.
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Certain medications and medical conditions may increase UV sensitivity.
Health & Safety
For the safety of our clients and staff:
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Do not tan if you have a contagious illness.
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Inform staff of any medications that may cause photosensitivity.
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Pregnant clients should consult with their healthcare provider before using UV tanning equipment or spray tanning services.
Children In The Salon
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Children must remain supervised at all times.
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Children may not be left unattended in the lobby, tanning rooms, or salon suites.
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For safety reasons, children are not permitted in tanning rooms during services.
Respectful Environment
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Bella Tan & Beauty is committed to providing a welcoming experience for all guests.
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Abusive, threatening, or inappropriate behavior toward staff or clients will not be tolerated.
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Bella Tan reserves the right to refuse service and terminate memberships for violations of salon policies.
Bella Tan & Beauty
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By purchasing services, memberships, or packages, clients acknowledge that they have read and agree to all salon policies. ​


